Article updated on 28 August 2018.
I have used multiple internet services during the last few years to find out the best one. I wasted a lot of money and time resource while doing so, and then I thought to write a guide about it so you should not waste money trying these services as I did. I used Zong4G for a year and it was very good except their bad DNS & blacklisted IPs, but recently they have become the worst network in the country in term of speed and reliability. I have tried several services and shifted to multiple networks multiple time so now I have very good understanding of all these players.
I will tell you Pro and Con for all of these networks, their speed, and quality of service. So you only subscribe to one which best suits you.
Best Internet services in Pakistan
Zong 4G Internet Review
I used Zong for one year and no doubt they had the best internet packages and speed but their service and network quality is worse. Their DNS is quite slow and support is worse. I have contacted their team more than twenty times using Twitter, phone calls, and Facebook, but they never gave me any reliable solution for their bad blacklisted IP’s.
They have got good coverage all over the country and had very good speed before the start of 2018 but now their network is overly loaded and its hard to find the area where you find their network with good speed. They have done amazing job advertising their services but done nothing in terms of improving quality & reliability of their service and now in most areas their network speed remains below 1Mb.
I won’t recommend you buying Zong device unless you are sure that speed in your area is very good and will remain so.
Full Speed: 50Mbps Average: 28-35Mbps (2017) / 1-5Mb (2018)
- YouTube videos play without buffering.
- Good packages and notification system.
- Blacklisted majority IPs
- Degraded internet quality.
- Bad support.
- Many sites do not open on their network.
- Slow DNS.
Telenor 4G Internet Review
Telenor has good internet in major cities of Pakistan but still, you can’t rely on them only. Telenor was considered one of the best network in times when we only had 2G but the case is not the same now. I currently use Telenor Mbb at home and its reliable especially in Islamabad but it’s not good in small cities, I tried using it Abbottabad and found that it’s very slow or not working all, though 4G signals were strong. They do not have as good 4G coverage as Warid, Mobilink or Zong do have.
Telenor is not reliable because they are also not investing in improving their network but as they are not as popular as Zong, so their network is still better than Zong and you can use it.
Max Speed: 25Mbps – Average speed: 5–15Mbps
- Lower Packages cost than Zong.
- IPs are not blacklisted.
- DNS is healthy.
- Not overcrowded network like Zong.
- Bad notification & service system.
- They are not improving so their quality may reduce over time.
Warid 4G Internet Service Review
I used Warid as a cellular network from for a long time and they were very reliable, can’t tell the current status as the network is now owned by Mobilink. They had the best internet service, YouTube videos played smoothly, speed is good and IPs are not blacklisted. Everything was good until I come to know that their packages are much limited and very costly then what Zong and Telenor are offering. So I decided to go ahead and try another network as can’t afford so high prices. Here are some of their pros and cons.
Max speed: 50Mbps – Average speed: 35Mbps
- Fast internet and best quality.
- IP’s are not blacklisted.
- DNS and service quality is good.
- Packages are costly than Zong and Telenor.
- Limited packages.
PTCL DSL Internet Review
I know what you might be thinking. PTCL is never recommended choice and nor seems to be in the future. No one will ever recommend you PTCL but as I was living in Islamabad so I thought that they might have good service in the capital. But I was wrong, frequent disconnection, low speed, and missing internet for days were same here. The real issue is that their network hasn’t been upgraded for a decade due to some political and debt issues. Though the company is now trying to do so after they felt strong competition from new competitors like Storm fiber.
Some of my friend living in Lahore and other part of country never had any issue with PTCL and when I heard those stories, they seem miracles to me as I used PTCL in three different cities and had the same issues.
I have a very vast experience with PTCL and I do know how degraded quality network they have, not forgetting their low-quality technical staff who even don’t know what are they doing. I use to call them more than ten times every month. It’s my childhood memory. I also remember when they threatened me to pay 20K bill for the connection that I discontinued using for last six months with all dues paid and office work done. So never recommended, unless it the last choice or they improve their network.
Max Speed: 100Mbps – Average speed: 60Kbps
- I don’t think they have any pros except unlimited internet.
- Slow internet speed.
- Slow customer service.
- Slow repairing and problem-solving.
- Everything is slow here.
Nayatel Fiber Internet service Review
I heard a lot about Nayatel from my friends so I thought to check their network too. I browsed Nayatel site and started checking their services and charges. I was sure about their quality service as I have heard a lot about them but their prices are on the higher end, especially connection charges. Still, I called their service and ask about everything. They told me that I can pay installment charges of 19,000 PKR in installments and these are refundable too under different policies. The total bill including 55GB / 5Mbps internet (Unlimited YouTube & social media/10Mbps, Unlimited Night data, Unlimited weekend, Installment) was around 2300 PKR/Month. It seems more affordable for me. YouTube was unlimited so I decided to order their service.
I called the team and ask for installation. The Same day a person from their team came to my house, collected basic info, 5K for installment & first-month bill plus 19,000 security check. After a few days, the team called me for installment. I told them to came and they installed the fiber at the mentioned time. They were very professional and hard working. They have done everything properly. Every cable is fitted like that it’s their home. I love the service of those guys. After 1 hour my fiber internet was ready to use. It worked perfectly fine as expected.
Their fiber service came with WiFi, Ethernet and UPS preinstalled. They also have a customer portal with all the details which make it everything easier for the customer.
Another good thing I like about their service is that GBs in your account will never get expired, at the end of every month, remaining data will be carry forwarded to the next month. This is the best option I like. This is not like Zong or any other network where your GBs get expired if you don’t use them.
The bad thing about Nayatel is that they are only available in a few cities. There are some alternatives of Nayatel too in Lahore and Karachi like Strom fiber which provides more good service and packages then Nayatel but Nayatel is limited to only a few cities.
I used nayatel for six months but due to some reasons, I had to shift my flat where they didn’t have the internet service. My all dues were clear except that I still had to pay installment remaings, I returned all the hardware and guess what after six months, they changed the hardware cost to 1/3 and asked me to pay remaining 7000 Rs. I paid them 5k in advance, all their dues and returned their equipment as good as new but they threatened me and told that they had filed a legal case as I haven’t paid the remains in one week. That was a surprise, though I paid all the dues including installment still this left a bad impression of their company on me at the end.
Mobilink is one of Pakistan oldest network and now they also got a 4G license with warid acquisition, so they are another 4G internet option for you. Mobilink internet in my use case worked well and better than all other networks in many cities but still, I had to test it more before I can give you a detailed review.
Please also share your experiences with me. I hope you find this helpful. Let me know what I can improve. Thanks.